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Privacy Policy

PRIVACY POLICY

Last updated: November 10, 2025

1. Introduction

This privacy notice for MyHomeMySale.co.uk (“we”, “us”, or “our”) describes how and why we collect, store, use, and share (“process”) your personal information when you use our website and related services (collectively, the “Services”), such as when you:

  • Visit our website at https://www.myhomemysale.co.uk, or any other site of ours that links to this Privacy Policy;

  • Create an account, list a property, or enquire about a property;

  • Engage with us through contact forms, email, or social media; or

  • Participate in promotions, marketing, or events organised by us.

If you have questions or concerns, please contact us at privacy@myhomemysale.co.uk.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

2. What Information We Collect

We collect the following types of information:

Personal Information You Provide

When you register, submit an enquiry, or list a property, you may provide:

  • Name

  • Email address

  • Telephone number

  • Property details (e.g., description, location, photos)

  • Payment details (if applicable – processed securely via our payment provider, Stripe)

All payment information is handled directly by Stripe under their privacy policy:
https://stripe.com/gb/privacy

Automatically Collected Information

When you visit our site, we automatically collect:

  • IP address and device information

  • Browser type, operating system, and usage data

  • Referring URLs and session activity (pages visited, time on site)

  • Location data (approximate, based on IP)

We use cookies and similar technologies to enhance your experience and for analytics. You can manage or disable cookies in your browser settings. See our Cookie Policy for more details.

3. How We Use Your Information

We use your information to:

  • Provide and manage our Services, including property listings and enquiries;

  • Verify your identity and manage your account;

  • Respond to your questions and provide customer support;

  • Send updates, marketing communications, or property alerts (where you’ve opted in);

  • Improve our website, security, and user experience; and

  • Comply with legal obligations and prevent fraud.

4. Legal Basis for Processing

We process your personal data under the following legal bases (as required by UK GDPR):

  • Consent – when you agree to receive marketing or property alerts;

  • Contractual necessity – to provide the services you requested;

  • Legal obligation – to comply with applicable UK laws and regulations;

  • Legitimate interests – such as improving our Services, ensuring security, and preventing misuse.

You can withdraw your consent at any time by emailing privacy@myhomemysale.co.uk.

5. Sharing Your Information

We may share your personal data only when necessary:

  • With service providers who support our business (e.g., hosting, analytics, payment processing);

  • With potential buyers/sellers, when you submit or respond to property listings;

  • For legal reasons, if required by law or to protect our rights;

  • During business transfers, such as a merger or acquisition.

We never sell your personal data.

6. Cookies and Tracking

We use cookies to operate and improve our website. These may include essential cookies, performance cookies (analytics), and functionality cookies.
You can adjust your cookie preferences via our Cookie Settings link or in your browser.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this notice, or as required by law.
When no longer needed, your data will be securely deleted or anonymised.

8. Data Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
However, please note that no online system can be 100% secure.

9. Your Rights (UK & EU Users)

Under UK and EU data protection laws, you have the right to:

  • Access the personal data we hold about you;

  • Request correction of inaccurate or incomplete data;

  • Request deletion of your data;

  • Object to or restrict processing;

  • Withdraw consent; and

  • Request data portability.

You can exercise these rights by contacting privacy@myhomemysale.co.uk.
If you are not satisfied with our response, you can contact the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.

10. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect data from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or business changes. The revised version will be effective when posted on this page.

Last updated: November 10, 2025.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Email: privacy@myhomemysale.co.uk
Website: https://www.myhomemysale.co.uk